Delivery
Delivery Information
Product/Services are delivered within seven [7] days or less from the day you place an order to
purchase a Product/Service. Usually, order are shipped out within 1 to 2 business days. Special order Product/Service may require a longer
delivery time which will be specified prior to accepting your order.
Delivery of the Software will be included with
delivery of the Product/Service.
Deliveries will be made by the carrier or by our
personnel to the address stipulated in your order. You must ensure that someone
is present to accept delivery. You may also pick up your order from the
carrier’s office closest to you [or you may contact us for a specific office
maintained by our carrier – currently ACS] or from our facilities, should you
choose any of these options during the check-out process.
If we are not able to deliver your Product/Service
within seven [7] days of the date of your
order, we shall notify you by e-mail to arrange another date for delivery.
We may deliver your Product/Service in instalments
if they are not all available at the same time for delivery.
Product/Services are sent at our risk until signed for
by you or by any other person at the address you have given to us.
All Product/Services must be signed for on delivery
by an adult aged 18 years or over. If no one of that age is at the address when
the delivery is attempted your purchase may be retained by the driver. When
your purchased Product/Service arrives, it is important that you check
immediately the condition and quantity. If the Product/Service has been damaged
in transit, you must refuse the delivery and contact us immediately so that we
may dispatch a replacement quickly and minimize your inconvenience.
Signing "Unchecked", "Not Checked"
or similar is not acceptable.
Product/Services can either be picked up by you from
our location(s), sent to you by
If we agree with you to deliver on a particular day
or at a particular time, we will do our best to comply. But no time given is to
be treated as contractual. So we are not liable to you for any expense or
inconvenience you incur on account of delayed delivery or non-delivery.
We strive to have all Product/Services shipped
directly by us but there may be a rare occasion in which they are delivered
direct from the manufacturer/developers/software
houses who will contact you to arrange delivery. When delivery of
the items has been arranged directly with the manufacturer/developers/software houses, you
will be subject to the manufacturer/developers/software houses delivery policy.
Time for delivery specified on the order, if any,
is an estimate only. We cannot be responsible for any delay beyond our
reasonable control.
We are happy for you to pick up Product/Services
from our shop/ warehouse provided you make an appointment in advance and
payment has been received into our bank or you have chosen to make cash
payment.
If you pick up Product/Services from our premises
then:
We will not be able to provide you any conveyance or arrange any
carrier;
Product/Services are at your risk from the moment
they are picked up by you or your carrier from our shop/warehouse;
You agree that you are responsible for everything
that happens after you take possession of the Product/Service, both on and off
our premises, including damage to property of any sort, belonging to any
person.